Frequently Asked Questions

Frequently Asked Questions

What currency do you use?

Storefront and checkout prices are shown in U.S. dollars (USD).

How does the multi-buy discount work?

Eligible items are discounted automatically: 20% off 2, 25% off 3, 30% off 4, 35% off 5, and 40% off 6 or more. The highest applicable tier appears in cart or checkout.

How much is shipping?

Standard shipping is $4.99 USD under $40 USD and free at $40 USD or more after discounts for supported U.S., Canadian and Australian destinations.

How long does delivery take?

Processing normally takes 2–5 business days. Estimated transit is 5–12 business days in the U.S. and 7–18 business days in Canada and Australia.

Can I return an item?

Yes. Request authorization within 30 calendar days after delivery and follow our return policy.

How can I get help?

Email margaretwhitfield1951@outlook.com or call +86 138 8640 0658.